Product Information
Price: £17.30 exc VAT £20.33 inc VAT
Product Information HP Care Pack Hardware Support (CPU only) for 6715s/6720s/6730s/6735s/6820s Notebooks Contract period: 2 years Service provided: Pick-up and return Remote problem diagnosis and support - HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution Repair center services - For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as nece Pick-up by HP - An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility Return shipment - An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual add Repair centre services - For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair centre provides technical support on the failed hardware product, repairing or replacing components or the entire unit as nece Standard business hours coverage - Service is available 8:00 am - 5:00 pm Monday through Friday, excluding holidays
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